Terms of Service

Effective date: 20 december 2018

The terms of this agreement ("Terms of Service") govern the relationship between you and Ghakilo SAS, a French company having its registered office at 4 avenue de Nissan, 34310 Poilhes, France, (hereinafter "Ghakilo" or "us" or "we") regarding your use of Ghakilo's games, websites and related services (the "Service"). Use of the Service is also governed by Ghakilo's Privacy Policy available at https://ghakilo.com/en/privacy-policy, which is incorporated herein by reference.

Before accessing or using the Service, including browsing any Ghakilo website or accessing a Ghakilo game, you must agree to these Terms of Service and the Privacy Policy. By using the Service, you represent that you are age 13 or older. If you are between the ages of 13 and 18, you represent that your legal guardian has reviewed and agreed to these Terms.

BY INSTALLING, USING OR OTHERWISE ACCESSING THE SERVICE, YOU AGREE TO THESE TERMS OF SERVICE. IF YOU DO NOT AGREE TO THESE TERMS OF SERVICE, PLEASE DO NOT INSTALL, USE OR OTHERWISE ACCESS THE SERVICE. USE OF THE SERVICE IS VOID WHERE PROHIBITED.

Ghakilo reserves the right, at its discretion, to change, modify, add or remove portions of these Terms of Service and its Privacy Policy at any time by posting the amended terms on the Service. You will be deemed to have accepted such changes by continuing to use the Service. If at any point you do not agree to any portion of the then-current version of our Terms of Service or Privacy Policy, your license to use the Service shall immediately terminate, and you must immediately stop using the Service.

Ghakilo may issue additional policies related to specific components of the Service (including, but not limited to, forums, contests, sweepstakes or loyalty programs). Your right to use the Service is subject to such relevant policies and these Terms of Service.

1. License

1.1. Limited License Grant

Subject to your agreement and continuing compliance with these Terms of Service and any other relevant Ghakilo policies, Ghakilo grants you a non-exclusive, non-transferable, non-sublicensable, revocable and limited license to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.

You shall not access the Service if you are under the age of 13; You shall restrict use by minors, and you will deny access to children under the age of 13. You accept full responsibility for any unauthorized use of the Service by minors. You are responsible for any use of your credit card or other payment instrument by minors.

1.2. License Limitations

Any use of the Service in violation of these License Limitations is strictly prohibited, can result in the immediate revocation of your limited license and may subject you to liability for violations of law.

You agree that you will not, under any circumstances:


  • Use the Service in violation of any applicable law or regulation.
  • Use the Service for any commercial purpose; You shall not use the Service to advertise, or solicit, or transmit any commercial advertisements, including chain letters, junk or spam e-mail or repetitive or misleading messages to anyone.
  • Use, either directly or indirectly, any cheats, exploits, automation software, bots, hacks, mods or any unauthorized third-party software designed to modify or interfere with the Service.
  • Modify or cause to be modified any files that are a part of the Service without Ghakilo's express written consent.
  • Disrupt, interfere with or otherwise adversely affect the normal flow of the Service or otherwise act in a manner that may negatively affect other users' experience when using the Service.
  • Disrupt, overburden, or aid or assist in the disruption or overburdening of any computer or servers used to offer or support the Service.
  • Attempt to gain unauthorized access to the Service or to the computers, Servers, or networks connected to the Service by any means other than the user interface provided by Ghakilo, including but not limited to, by circumventing or modifying, attempting to circumvent or modify, or encouraging or assisting any other person to circumvent or modify, any security, technology, device, or software that is part of the Service.
  • Post any information, content or other material (or post links to any information or content) that contains nudity, excessive violence or is abusive, threatening, obscene, defamatory, libelous, or racially, sexually, religiously offensive or otherwise objectionable.
  • Engage in ongoing toxic behavior, such as repeatedly posting information on an unsolicited basis.
  • Attempt to, or harass, abuse, or harm, or advocate or incite harassment, abuse, or harm of another person, group, including Ghakilo employees, directors, officers and customer service representatives.
  • Make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity, or which impersonates any other person, including, but not limited to, a Ghakilo employee, director or officer.
  • Reverse engineer, decompile, disassemble, decipher or otherwise attempt to derive the source code for any underlying software or other intellectual property used to provide the Service or to obtain any information from the Service using any method not expressly permitted by Ghakilo.
  • Solicit or attempt to solicit any personal information from other users of the Service.
  • Collect or post anyone's private information, including personally identifiable information (whether in text, image or video form), identification documents, or financial information through the Service.
  • Engage in any act that Ghakilo deems to conflict with the spirit or intent of the Service or make improper use of Ghakilo’s support services.

Ghakilo reserves the right to determine what conduct it considers to be in violation of the rules of use or otherwise outside the intent or spirit of these Terms of Service or the Service itself. Ghakilo reserves the right to take action as a result, which may include prohibiting you from using the Service in whole or in part.

2. Suspension and Termination of Service

WITHOUT LIMITING ANY OTHER REMEDIES, GHAKILO MAY LIMIT, SUSPEND, TERMINATE OR MODIFY ACCESS TO THE SERVICE OR PORTIONS THEREOF IF YOU ARE, OR GHAKILO SUSPECTS THAT YOU ARE, FAILING TO COMPLY WITH ANY OF THESE TERMS OF SERVICE OR FOR ANY ACTUAL OR SUSPECTED ILLEGAL OR IMPROPER USE OF THE SERVICE, WITH OR WITHOUT NOTICE TO YOU. YOU CAN LOSE YOUR USER NAME AND PERSONA IN THE SERVICE AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND GHAKILO IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.

WITHOUT LIMITING OUR OTHER REMEDIES, WE MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF WE BELIEVE THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF OUR TERMS OR POLICIES. ADDITIONALLY, WE MAY, IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE THE SERVICE FOR USERS WHO MAY BE REPEAT INFRINGERS OF THIRD PARTY INTELLECTUAL PROPERTY RIGHTS.

Ghakilo reserves the right to stop offering and/or supporting the Service or a particular game or part of the Service at any time, at which point your license to use the Service or a part thereof will be automatically terminated. In such event, Ghakilo shall not be required to provide refunds, benefits or other compensation to users in connection with such discontinued Service.

3. Ownership

All rights, title and interest in and to the Service (including without limitation any games, titles, computer code, themes, objects, characters, character names, stories, dialogue, catch phrases, concepts, artwork, animations, sounds, musical compositions, audio-visual effects, methods of operation, moral rights, documentation, in-game chat transcripts, character profile information, recordings of games played using a Ghakilo game client, and the Ghakilo game clients and server software) are owned by Ghakilo. Ghakilo reserves all rights, including without limitation, all intellectual property rights or other proprietary rights, in connection with its games and the Service.

Ghakilo owns, has licensed, or otherwise has rights to use all of the content that appears in the Service. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Service, including without limitation the virtual items or currency appearing or originating in any Ghakilo game, whether earned in a game or purchased from Ghakilo, or any other attributes stored on the Service.

4. Third-Party Services

The Service may include links to third-party services (including, but not limited to, advertisements displayed by third parties) and/or the third-party services may be made available to you via the Service. These services may include, but are not limited to gameplay recording and sharing, social media connectivity and advertisements. These services are subject to respective third party terms and conditions. Please read these third-party terms and conditions carefully as they constitute an agreement between you and the relevant third-party service provider.

5. Purchase Terms

In the Service you may purchase, with "real world" money, a limited, personal, non-transferable, non-sublicensable, revocable license to use (a) "virtual currency" for use in Ghakilo games and (b) "virtual in-game items" (together with "virtual currency", "Virtual Items"). You are only allowed to purchase Virtual Items from us or our authorised partners through the Service, and not in any other way.

Ghakilo may manage, regulate, control, modify or eliminate Virtual Items at any time, with or without notice. Ghakilo shall have no liability to you or any third party in the event that Ghakilo exercises any such rights.

The transfer of Virtual Items is prohibited except where expressly authorized in the Service. Other than as expressly authorized in the Service, you shall not sell, purchase, redeem or otherwise transfer Virtual Items to any person or entity or attempt any of the aforesaid, including but not limited to Ghakilo, another user or any third party.

ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS MADE THROUGH THE SERVICE ARE FINAL AND NON-REFUNDABLE.

The provision of Virtual Items for use in Ghakilo games is a service provided by Ghakilo that commences immediately upon acceptance of your purchase.

You agree to pay all fees and applicable taxes incurred by you. Ghakilo may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT GHAKILO IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS.

6. Local Storage of Data

The data associated with your game play in Ghakilo games (including, without limitation, game progression, Virtual Items you purchased or Virtual Items you received without making a purchase) is stored locally on your device.

We will therefore not be able to restore any Virtual Item or other data associated with your game play to a different device if you lose your device or it is damaged.

Accordingly you acknowledge that :


  • any risk of loss of Virtual Items which you purchase from us is transferred to you upon completion of the purchase;
  • any risk of loss of Virtual Items that you receive from us without making a purchase is transferred to you at the time the Virtual Item is received; and
  • any risk of loss of other data associated with your game play (including, without limitation, your progress through the game, or the level or score you have reached in our games) is transferred to you immediately at the time such game play data is generated.

7. Advertising

You acknowledge that:


  • our Service may feature advertisements from us and/or third parties;
  • we may at our sole discretion introduce advertising into any part of our Service that do not presently contain advertising, unless we have explicitly stated that that Service will be an advertising-free Service;
  • we are not responsible for the content of any third party advertisements, nor the content of any website or other materials that may be linked to by third party advertisements, and you view those third party websites and materials at your sole risk; and
  • we provide information to third party advertisers in accordance with our Privacy Policy.

8. User Contributions

The Service may allow you to create content, including, but not limited to, gameplay maps, characters, screenshots or videos of your gameplay (collectively "User Contributions").

In exchange for use of the Service, you hereby grant Ghakilo a non-exclusive, royalty-free, perpetual, irrevocable, fully transferable and sub-licensable worldwide right and license to use your User Contributions in any way and for any purposes including, but not limited to, the right to reproduce, copy, adapt, modify, perform, display, publish, broadcast, transmit, or otherwise communicate to the public by any current or future means and to distribute your User Contributions without any further notice or compensation to you of any kind.

Where not expressly prohibited by law, you hereby waive any moral rights of paternity, publication, reputation, or attribution with respect to Ghakilo's and other players' use and enjoyment of your User Contributions in connection with the Service and related goods and services under applicable law. This grant of license to Ghakilo, and the foregoing waiver of any applicable moral rights, survives any termination of these Terms of Service.

Ghakilo, its directors, officers and employees do not accept or consider unsolicited idea or product submissions of any kind (e.g. game or other product ideas, stories, screenplays, artwork, musical or audiovisual works, concepts or any other creative materials) in any format, by means of any transmission (“Unsolicited Content”). Please do not submit any Unsolicited Content to Ghakilo or its directors, officers or employees. However, if you submit Unsolicited Content to us, you agree that such Unsolicited Content will not be treated as confidential, regardless of what you otherwise state in your accompanying message. You further agree that such Unsolicited Content may be used and exploited by Ghakilo without compensation to you or any third party and you grant Ghakilo a perpetual, non-exclusive, irrevocable, fully paid, royalty free, sub-licensable and transferable (in whole or in part) worldwide license to use, exploit, reproduce, transmit, amend, display and exhibit Unsolicited Content in all current or future media for any purpose and to create derivative works based upon the Unsolicited Content.

9. Updates to the Service

You understand that the Service is an evolving one. Ghakilo may require that you accept updates to the Service including Ghakilo's games you have installed on your device or computer. You acknowledge and agree that Ghakilo may update the Service, with or without notifying you. You may need to update third party software from time to time in order to receive the Service and play Ghakilo’s games.

10. Disclaimer of Warranties

WITHOUT LIMITING GHAKILO'S LIABILITY UNDER SECTION 11 BELOW, THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS FOR YOUR USE, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND THOSE ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. GHAKILO DOES NOT WARRANT THAT YOU WILL BE ABLE TO ACCESS OR USE THE SERVICE AT THE TIMES OR LOCATIONS OF YOUR CHOOSING; THAT THE SERVICE WILL BE UNINTERRUPTED OR ERROR-FREE; THAT DEFECTS WILL BE CORRECTED; OR THAT THE GAME OR THE SERVICE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of certain warranties. Accordingly, some of the above disclaimers may not apply to you.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GHAKILO SHALL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR OTHER SIMILAR DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUES, LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION OR OTHER INTANGIBLE LOSSES (HOWEVER SUCH LOSSES ARE QUALIFIED), ARISING OUT OF OR RELATING IN ANY WAY TO THESE TERMS OF SERVICE OR THE SERVICE ITSELF, WHETHER BASED ON CONTRACT, TORT OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT GHAKILO HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE EXTENT NOT PROHIBITED BY LAW, GHAKILO SHALL NOT BE LIABLE TO YOU FOR MORE THAN THE AMOUNT YOU HAVE PAID TO GHAKILO IN ACCORDANCE WITH THESE TERMS OF SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE DATE ON WHICH YOU FIRST ASSERT A CLAIM. YOU ACKNOWLEDGE AND AGREE THAT IF YOU HAVE NOT PAID ANYTHING TO GHAKILO DURING SUCH TIME PERIOD, YOUR SOLE REMEDY (AND GHAKILO'S EXCLUSIVE LIABILITY) FOR ANY DISPUTE WITH GHAKILO IS TO STOP USING THE SERVICE.

NOTHING IN THESE TERMS OF SERVICE SHALL AFFECT THE STATUTORY RIGHTS OF ANY CONSUMER OR EXCLUDE OR RESTRICT ANY LIABILITY RESULTING FROM GROSS NEGLIGENCE OR WILLFUL MISCONDUCT OF GHAKILO OR FOR DEATH OR PERSONAL INJURY ARISING FROM ANY NEGLIGENCE OR FRAUD OF GHAKILO.

12. Indemnity

You agree to indemnify, defend and hold Ghakilo (and our officers, directors, agents, subsidiaries, joint ventures and employees) harmless from any claim, demand, damages or other losses, including reasonable attorneys' fees, asserted by any third-party resulting from or arising out of your use of the Service, or any breach by you of these Terms of Service, however the foregoing does not apply if the infringement of rights is not attributable to your intentional or negligent behavior.

13. Dispute Resolution and Law

If a dispute arises between you and Ghakilo, we strongly encourage you to first contact us directly to seek a resolution by going to our customer support site at https://ghakilo.com/en/support. You agree that all disputes between you and Ghakilo shall be governed by the laws of France, without regard to conflict of law provisions. You agree that any claim or dispute you may have against Ghakilo must be resolved exclusively by a court located in Paris, France.

14. No Class Actions

You and Ghakilo can only bring a claim against each other on an individual basis. BY AGREEING TO THESE TERMS OF SERVICES, YOU UNDERSTAND AND AGREE THAT YOU WAIVE THE RIGHT TO A CLASS ACTION AND CAN ONLY BRING CLAIMS AGAINST GHAKILO IN YOUR INDIVIDUAL CAPACITY.

That means:


  • neither you nor Ghakilo may bring a claim as a plaintiff or class member in a class action, consolidated action or representative action;
  • the arbitrator or court cannot combine more than one person’s claim into a single case and cannot preside over any consolidated, class or representative arbitration proceeding (unless you and Ghakilo both agree to change this); and
  • the arbitrator’s or court’s decision or award in one person’s case can only impact the person who brought the claim, not other users of the Service, and cannot be used to decide other disputes with other users.

15. Severability

You and Ghakilo agree that if any portion of these Terms of Service or of the Ghakilo Privacy Policy is found illegal or unenforceable, in whole or in part by any court of competent jurisdiction, such provision shall, as to such jurisdiction, be ineffective solely to the extent of such determination of invalidity or unenforceability without affecting the validity or enforceability thereof in any other manner or jurisdiction and without affecting the remaining provisions of the terms, which shall continue to be in full force and effect.

16. Assignment

Ghakilo may assign or delegate these Terms of Service and/or the Ghakilo Privacy Policy, in whole or in part, to any person or entity at any time with or without your consent. You may not assign or delegate any rights or obligations under the Terms of Service or Privacy Policy without Ghakilo's prior written consent, and any unauthorized assignment and delegation by you is ineffective.

17. Entire Agreement

These Terms of Service, any supplemental policies and any documents expressly incorporated by reference herein (including the Ghakilo Privacy Policy), contain the entire understanding of you and Ghakilo, and supersede all prior understandings of the parties hereto relating to the subject matter hereof, whether electronic, oral or written, or whether established by custom, practice, policy or precedent, between you and us with respect to the Service.

18. No Waiver

The failure of Ghakilo to require or enforce strict performance by you of any provision of these Terms of Service or the Ghakilo Privacy Policy or failure to exercise any right under them shall not be construed as a waiver or relinquishment of Ghakilo's right to assert or rely upon any such provision or right in that or any other instance.

The express waiver by Ghakilo of any provision, condition, or requirement of these Terms of Service or the Ghakilo Privacy Policy shall not constitute a waiver of any future obligation to comply with such provision, condition or requirement.

Except as expressly and specifically set forth in this these Terms of Service, no representations, statements, consents, waivers, or other acts or omissions by Ghakilo shall be deemed a modification of these Terms of Service nor legally binding, unless documented in physical writing, hand signed by You and a duly appointed officer of Ghakilo.

19. Notices

We may notify you via postings on www.ghakilo.com, or via e-mail or any other communications means to contact information you provide to us. All notices given by you or required from you under these Terms of Service or the Ghakilo Privacy Policy shall be in writing and addressed to: Ghakilo, 4 avenue de Nissan, 34310 Poilhes, France. Any notices that you provide without compliance with this Section on Notices shall have no legal effect.

20. Equitable Remedies

You acknowledge that the rights granted and obligations made under these Terms of Service to Ghakilo are of a unique and irreplaceable nature, the loss of which shall irreparably harm Ghakilo and which cannot be replaced by monetary damages alone so that Ghakilo shall be entitled to injunctive or other equitable relief (without the obligations of posting any bond or surety or proof of damages) in the event of any breach or anticipatory breach by you.

You irrevocably waive all rights to seek injunctive or other equitable relief, or to enjoin or restrain the operation of the Service or any Ghakilo game, exploitation of any advertising or other materials issued in connection therewith, or exploitation of the Service or any content or other material used or displayed through the Service and agree to limit your claims to claims for monetary damages, limited by Section 11 (if any).

21. Force Majeure

Ghakilo shall not be liable for any delay or failure to perform resulting from causes outside the reasonable control of Ghakilo, including without limitation any failure to perform hereunder due to unforeseen circumstances or cause beyond Ghakilo's control such as acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, or shortages of transportation facilities, fuel, energy, labor or materials.